Spokane Tribe Logo


TITLE:                       TERO DIRECTOR
SALARY LEVEL:    $25.00 – $33.00/PER HOUR

INTRODUCTION: The objective of the Spokane Tribal TERO is to manage and operate the Spokane Tribe of Indians Employment Rights Office (“TERO Office”) and enforce the requirements of the Spokane Tribal Employment Rights Ordinance. The TERO Office provides a point of contact for all development activities occurring on the Spokane Indian Reservation. The TERO Office promotes training services and development of apprentice programs to meet the needs of the Tribal reservation community to obtain employment.

The TERO Director directly oversees the operations of the TERO Elder’s Carpentry Crew, including for compliance with all applicable policies and procedures. At the direction of the TERO Commission, the TERO Director may also operate and manage various job training or similar programs when such programs are delegated to the TERO Commission.

The TERO Director also supervises and oversees any grants received by the TERO Office, including but not limited to Basic Food Employment & Training (“BFET”).


  • The TERO director will be responsible for developing, implementing and enforcing the Spokane Tribal Employment Rights Ordinance, in coordination with the TERO Commission.
  • Responsible for maintaining a job skills bank, or database, with current information. Information must be available for immediate referral and employment, and an active sign-in register. Provides counseling and assistance in developing individual resumes for clients.
  • Monitors Covered Employer hiring of Indian Preference Applicant/Employees to ensure compliance with the TERO Ordinance.
  • Certifies Indian Preference for contractors and/or applicants.
  • Work in conjunction with all Career Development Programs to train, educate, and otherwise prepare individuals for existing and potential jobs on and off the reservation.
  • Develops TERO Compliance Plans with Covered Employers. Works with Covered Employers on the collection of TERO fees. Provides site reviews, check and verify Indian Preference Applicant/Employee relations with Covered Employers.
  • Manage and maintain administrative functions as required for the TERO Office, not limited to budgeting, filing, contract compliance and reporting requirements for the program. Participates in director’s meetings as required. Reviews and develops program operations in accordance with federal guidelines.
  • Provides TERO Office employee position descriptions, evaluations, and development plans.
  • Assists Covered Employers in maintaining compliance with the TERO Ordinance, by providing presentations, training, and other assistance.
  • Monitors Covered Employers to ensure compliance with the TERO Ordinance and other applicable employment laws. Recommends and implements remedies.
  • Performs compliance reviews on the Covered Activity job sites to verify that all Covered Employers are adhering to their approved Compliance Plan.
  • Conducts and investigates labor-related issues, or assists other departments or agencies with such issues.
  •  Receive complaints related to violations of the TERO Ordinance and, where appropriate, seek an informal settlement pursuant to TERO Ordinance Section 45-6.01.
  • Investigate, research, report, and document any information required by the TERO Ordinance or other applicable law, within the required timeframes. Gather, tabulate, and analyze factual data as necessary to ensure in-depth and successful investigations and outcomes.
  • Draft reports and summaries of all investigations.
  • Receive complaints and enact corrective action as required by applicable law, including but not limited to the TERO Ordinance.
  • Develop and maintain good working relationships with State, County, Tribal, and community-based organizations who provide employment training, job counseling and placement services.
  • Engage in outreach to local businesses and employers as needed or appropriate.
  • Work with clients to create and follow Individual Self-Sufficiency Plans.
  • Schedule, promote, arrange, present and/or otherwise facilitate workshops on career planning, job searching, resume writing, interviewing techniques, employer/employee rights, entrepreneurship, small business development, and other similar topics.
  • Identify and develop training, organized labor, or other employment opportunities for TERO clients.
  • Ensure the accountability, and efficiency of the TERO department.
  • Maintain the confidential information of all TERO clients and Covered Employers in a safe and secure manner consistent with best industry practice.
  • Write and develop department policy, letters, budgets, proposals, brochures, reports, and other items as may be required.
  • Write proposals and grants to obtain resources for training opportunities for TERO clients.
  • Research and stay up-to-date on all applicable employment standards and regulations.
  •  Develop standard operating procedures for investigations and other TERO matters.
  • Research and stay up-to-date on all existing and new federal, state, and local regulations related to labor, Indian preference, contracting, equal opportunity, affirmative action, and related matters.
  • Prepare and present reports as required by the TERO Commission and/or Tribal Council.
  • Daily engagement with Elder’s Carpentry Crew to ensure effective and efficient use of time and materials, and ensure compliance with all applicable requirements.
  • Determine emergent needs of Elders’ requests for health & safety renovations for  their primary residences.
  • Monitor quality of all work performed by the TERO Office and TERO operated programs.
  • Represent the TERO Office in all hearings before the TERO Commission.
  • Other duties as assigned by the TERO Commission or Tribal Council.


  • Utilize and maintain computerized system to carry out assigned duties.
  • Requires computer skills and experience with work and excel.
  • Must have excellent written and verbal communication skills and be able to communicate effectively, including presentations to a variety of audiences.
  • Requires the ability to understand and implement Federal and Tribal regulations, and Washington State regulations where applicable.
  • Requires the ability to operate standard office machines.
  • Requires the ability to maintain record files and prepare reports.
  • Requires the ability to establish effective working relationships and communication with population served, general public, policy makers, colleagues, and government representatives.
  • Must convey a positive image for the Spokane Tribe at all times.
  • Requires the ability to communicate objectives, requirements, and guidelines of various TERO program to prospective clients.
  • Requires the ability to work under stressful situations and handle conflicts, complaints, and other problems in a professional and courteous manner.
  • Ability to prioritize and complete multiple assignments with minimal supervision
  • Must have experience in employment supervision, hiring procedures, employment rights and benefits, negotiation procedures, discrimination complaints, knowledge of unions, education and training programs.
  • Possess a working knowledge of Human Services Programs, Job Readiness and Job Training Programs, and local educational/vocational resources.
  • Experience working with Native American communities.
  • Knowledge of, and experience with, the Spokane Tribal Employment Rights Ordinances and other applicable laws and regulations.
  • Possess strong organizational skills and the ability to set realistic goals, initiate and follow through on complex tasks, manage time, meet multiple deadlines, and work effectively under moderately stressful conditions.
  • Ability to work independently and under pressure. This includes having the ability to analyze and remedy problems in a logical manner or have knowledge to refer individuals to outside sources as needed.
  • Strong verbal and written communication skills required. Strong presentation skills required. Must have working experience with the Microsoft Operating System and Office Professional Applications, especially Word, Excel, PowerPoint, and Outlook.
  • Demonstrated proficiency in English, spelling, punctuation, and basic writing skills.
  • Must travel and participate in training as needed to meet the goals and objectives of applicable programs.
  • Demonstrated ability to maintain confidentiality.
  • Must be able to perform the Major Duties and Responsibilities expressly outlined in this job description, and other duties as assigned.


  • AA Degree in related field, plus four years management/supervisory experience required OR six (6) years demonstrated work experience in Human Resources, TERO, Construction Management, or closely related discipline with three (3) years supervisory/management experience.
  • Must have experience in employment supervision, hiring procedures, employment rights and benefits, negotiation procedures, discrimination complaints, knowledge of unions, education and training programs.
  • Experience working with Native American communities & understanding of their needs.
  • Knowledge of, and experience with, Tribal Employment Rights ordinances.
  • Must be able and willing to travel and participate in training and conferences as needed to meet the goals and objectives of applicable programs.
  • Valid Driver’s License, and good driving record, must be tribally insurable.


• Bachelor of Arts Degree in Business Administration, Human Resources, Construction Management or other closely related field is preferred.

It is the responsibility of the applicant to provide sufficient evidence to show they fully meet the qualification requirements as stated in the job announcement.

Complete STOI Job Application, Resume and Cover Letter Required for Consideration

Applications are available at the Tribal Human Resource Department and can be downloaded on the Spokane Tribal website at www.spokanetribe.com
Contact Sabrina McCoy or Andrea Flett
P.O. Box 206 Wellpinit, WA 99040
509-458-6583 or 458-6527 Fax: 509-458-6556
E-mail: hrfrontdesk@spokanetribe.com
Applications must be received in the Human Resource Department no later 

than 4:30 p.m. on the closing date

The Spokane Tribe reserves the right to hire according to its Indian Preference Policy
All Positions with the Spokane tribe of Indians are subject to a 90-day probationary period