SURVEILLANCE OPERATOR

Vacancy Ann. # STOI-17-010
Title SURVEILLANCE OPERATOR
Supervisor SURVEILLANCE SUPERVISOR
Department GAMING ENFORCEMENT DIVISION
Location TWO RIVERS CASINO
Status REGULAR/FULL TIME - NON-EXEMPT
Rate of Pay $14.24 HOUR
Opening Date FEBRUARY 3, 2017
Closing Date FEBRUARY 17, 2017

POSITION SUMMARY:

The Surveillance Operator is responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property, and observes all procedures, standards, systems and policies of the Spokane Tribal Gaming facilities.

DUTIES AND RESPONSIBILITIES:

  • Monitors, understands and ensures compliance with the policy and philosophy pertaining to loss prevention
  • Will ensure that all gaming activities conform to the Tribal Regulations, Standards, Guidelines, Minimum Internal controls and Policies and Procedures established for Gaming.
  • Responsible for maintaining the highest level of confidentiality in the department.
  • Must understand basic room operations and be able to keep all recordings functional.
  • Responsible for documenting and reporting any gaming deviations to the Investigator, Surveillance Supervisor and/or Gaming Commission, Staff and Casino Administration as required.
  • Must monitor the table games to detect violations of rules, dealer errors and possible cheating or scams.
  • Must monitor the cashier cages, slot machines, hard count and the restaurant area for any procedural deviation that could affect Tribal assets.
  • Must pass written tests for each casino department as supervisor finds necessary.
  • Facilitates the flow of information, by attending regularly scheduled departmental meetings.
  • Maintains a consistent and regular attendance record.
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • Write comprehensive, daily reports utilizing computer programs such as Microsoft Word and Excel. 
  • Conduct observations of all gaming activity in reference to the compliance of the Spokane Tribal Gaming Code rules and regulations.
  • May assist other departments of the gaming agency
  • Must have ability to develop and maintain working relationships with casino personnel and management
  • Ability to learn, understand and apply the regulations as set forth by the Spokane Tribal Gaming Commission
  • Maintain positive peer relationships and provide assistance in a professional manner
  • Must display professional behavior at all times.
  • Must have the ability to read, analyze and interpret the most complex documents.
  • Must have ability to respond effectively to others.
  • Other job related duties as assigned.

MINIMUM QUALIFICATIONS:

  • High school diploma, GED or equivalent required
  • Two (2) years experience in Gaming field preferred
  • Must be able to work independently, be detail oriented (written and verbal), and have a consistent attendance record
  • Must be able to work rotating shift schedules at times including weekends (day shift, night shift, graveyard, peak operation hours)
  • Must be willing to work at both Chewelah Casino and Two Rivers Casino
  • Must be able to be flexible with schedule
  • Must be able to pass background investigation
  • Gaming experience in casino or regulatory environment preferred
  • Must have exceptional communication skills both verbal and written and the ability to multi-task
  • Must possess excellent observational and communication skills
  • Must have a valid driver’s license, a good driving record and be tribally insurable. A driving abstract may be requested annually at the applicant’s expense.
  • Must have experience with Windows based computer systems and Microsoft Office software
  • Knowledge of, and experience with, closed circuit and digital television equipment preferred.
  • Must be able to detect any schemes or cheating activity aimed at the Tribal Casino or
  • its’ customers
  • Ability to monitor casino, write log entries and reports intelligently and legibly.

 

Applications are available at the Tribal Human Resource Department

Contact: Sabrina McCoy

P.O. Box 206 Wellpinit, WA 99040

 Phone: (509) 458-6583 (509) Fax: 509-458-6556

E-mail: sabrina.mccoy@spokanetribe.com

Applications must be received in the Human Resource Department no later than 4:30 p.m. on the closing date

The Spokane Tribe reserves the right to hire according to its Indian Preference Policy

All Applicants may be subject to a Pre-Employment Drug Test

All Positions with the Spokane tribe of Indians are subject to a  90-day orientation period